Castlewood Water & Sewage Authority offers a variety of payment options for our customers. Choose the option that best suits your needs.
Online Bill Payment
Online Bill Payment is now available. If you already have an account click the blue button to "Log in to Existing account". If you don't have an account click the orange "Register for New Account" button and follow the prompts. Have your account number handy.
Payment at Local Banks
You may pay your CWSA bill at either New Peoples Bank/Castlewood or Lebanon branch or Miners Exchange Bank/St. Paul Branch.
Payment by Mail
If paying by check or money order through the mail, please send all payments with your payment stub. To avoid late fees, mail your payment at least 7 days before the due date specified on your bill.
Payment in Person
You may pay your bill with cash, check, money order, or debit/credit card, in person at our Main Office during normal business hours located at 137 Highland Drive, Lebanon, Virginia. To avoid longer wait times, please note that the first of the month, Mondays, Fridays and the first business day after a holiday are normally our busiest times.